About
Three rooms, one operating system.
I started closing in 2019. Music direction came before that, digital media alongside it — three rooms that look unrelated until you watch how each one is actually run. Same operating system every time: set the standard, build the system, develop the people, hold the line when it's inconvenient.
Today that system runs a closing floor at Community of Closers and a practice at AE Performance Advisory. The advisory exists because operators kept asking how the floor was built — so I productised the answer into four books instead of explaining it one conversation at a time.
Everything gets documented in public: field notes from inside the work, and a quarterly report on what landed, what didn't, and what changes next. The work has to be legible to be useful.